Cricut FAQs

Question 1

Why isn't my Cricut Access discount code stacking with my promo code at checkout?

Accepted Answer

Cricut only allows one discount code per order. The system is designed to accept either your Cricut Access discount code or a promotional code, but not both simultaneously. This is a deliberate limitation in Cricut's checkout system to prevent discount stacking.

When you attempt to apply multiple codes, the system will only honor the most recently entered code. This happens because Cricut's checkout process overwrites any previously applied discount when a new code is entered. Many Cricut Access members encounter this issue when trying to combine their membership discount with seasonal promotions like SPRING10 or SUMMER10.

To get the best deal:
1. Add all items to your cart
2. Try both codes separately to see which provides the greater discount
3. Apply only the code that gives you the maximum savings

Pro tip: If you're a Cricut Access member, compare your 10% membership discount against current promotional codes before checkout—sometimes seasonal codes offer better value, especially on machines where the Access discount is capped at $50 per item.

Question 2

What's the difference between Cricut's "DESIGN" promo codes and their seasonal discount codes?

Accepted Answer

Seasonal discount codes like WINTER10, SPRING10, and SUMMER10 are scheduled quarterly promotions that typically offer 10% off your purchase and are available to all customers during specific date ranges. These codes follow a predictable pattern with new codes released at the beginning of each quarter.

"DESIGN" promo codes, on the other hand, are typically special event or marketing campaign codes that may offer different discount amounts or apply to specific product categories. These codes are less predictable in their timing and often have shorter validity periods or more specific restrictions than the seasonal codes.

The key differences include:
- Seasonal codes follow a quarterly schedule (Jan-Mar, Apr-Jun, etc.)
- "DESIGN" codes appear irregularly throughout the year
- Seasonal codes usually offer a standard 10% discount
- "DESIGN" codes may offer varying discount amounts (sometimes up to 20%)

Pro tip: Sign up for Cricut's email list to receive special "DESIGN" promo codes that sometimes offer higher discounts than the standard seasonal codes, including a $20 off code for your first machine purchase.

Question 3

How do I redeem a Cricut promo code when using the Design Space app for checkout?

Accepted Answer

When checking out through the Design Space app, you'll need to follow a slightly different process to apply promo codes compared to the website checkout.

In the Design Space app:
1. Add your desired products to your cart
2. Proceed to checkout when ready
3. On the payment information screen, look for the "Promo Code" or "Discount Code" field (typically located below your order summary)
4. Tap on this field to open the code entry area
5. Enter your promo code exactly as it appears, including any capital letters
6. Tap "Apply" to add the discount to your order
7. Verify that the discount appears in your order total before completing your purchase

If the app interface doesn't show a promo code field, you may need to complete your purchase through the Cricut website instead, as some app versions have limited checkout functionality.

Pro tip: For the most reliable promo code experience, consider switching to the Cricut website checkout if you encounter any issues with code redemption in the app.

Question 4

Why does Cricut show "code already used" when I've never applied this promo code before?

Accepted Answer

This error typically occurs due to one of several specific issues with Cricut's coupon system:

1. Account restrictions: Some Cricut promo codes are single-use per account, not per order. If anyone has used the code while logged into your account (even if you don't remember), the system will flag it as used.

2. IP address tracking: Cricut sometimes tracks code usage by IP address. If someone on your network has used the code, you might see this error.

3. Code limitations: Many promotional codes have hidden usage limits (like "first 1,000 customers") that aren't advertised. Once these limits are reached, all attempts show as "already used."

4. Technical glitches: Cricut's system occasionally experiences synchronization issues between their promotional database and checkout system.

To resolve this:
- Try clearing your browser cache and cookies
- Use a different promo code from a reliable source like SimplyCodes
- Contact Cricut customer service with your order details

Pro tip: When you find a working Cricut promo code, complete your purchase immediately as their most valuable codes often reach usage limits quickly and become unavailable without notice.

Question 5

Can I use Cricut promo codes on subscription renewals for Cricut Access?

Accepted Answer

Promo codes typically cannot be applied to Cricut Access subscription renewals. Cricut's discount system is primarily designed for product purchases rather than subscription services. When attempting to apply a promo code to a renewal, you'll likely encounter an "invalid code" or "code not applicable" error message.

This limitation exists because:
1. Cricut Access already provides a discount benefit (10% off purchases)
2. Subscription services operate on a different billing system than product purchases
3. Renewal transactions are processed automatically through the subscription management system

If you're looking to save on Cricut Access:
- Watch for special membership promotions that offer discounted rates for longer commitment periods
- Consider annual payment options which typically offer better value than monthly billing
- Use your existing Access membership discount for product purchases instead

Pro tip: If your Cricut Access subscription is approaching renewal and you want to apply a promotion, consider canceling your auto-renewal and signing up as a new subscriber when special Access membership promotions are available.

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