Why isn't my Xbox Gear Shop promo code working during checkout?

Xbox Gear Shop promo codes may fail to work due to various restrictions such as being limited to first-time orders only, requiring minimum purchase amounts (typically $2+), or excluding specific items like Hex bags, King Ice products, and eGift Cards. You might see error messages like "Invalid code" or "Code not applicable to this item" when attempting to use a restricted code. To fix promo code issues: 1. Verify the code's eligibility and restrictions before checkout 2. Ensure your cart meets any minimum order thresholds and doesn't contain excluded merchandise 3. Try clearing your browser cache, using incognito mode, or switching devices as checkout glitches can occur 4. Contact customer support through gear.xbox.com if a code shows as expired despite being recently verified Codes automatically validate at checkout, and some have usage limits that prevent repeated use. Pro tip: Test codes on smaller eligible purchases first—new member 10% off codes typically work reliably for first orders under $100.

Can I combine multiple promo codes on a single Xbox Gear Shop order?

No, Xbox Gear Shop does not allow combining multiple promo codes on one order. Only one promotional code can be applied per transaction, following standard Microsoft Store checkout rules. Attempting to use multiple codes will trigger an error message stating "Only one promo code per order." Promo codes (not gift codes) are limited to one per checkout. You may be able to stack with a newsletter 10% discount if you're a first-time customer, but you cannot use multiple promotional codes together. A common workaround is to apply the best code first (such as the highest percentage off), then use Xbox gift cards for the remaining balance—gift codes can be applied after a promo code. Pro tip: Sign up for the Xbox Gear Shop newsletter to receive an exclusive 10% first-order code, then save other codes for future purchases to maximize your savings over time.

Do Xbox Gear Shop promo codes work on limited edition or newly released merchandise?

Xbox Gear Shop promo codes typically do not work on limited edition or newly released merchandise. Many codes are restricted to "select items" and specifically exclude exclusive items like Halo merchandise drops or fresh collectibles. Sitewide codes (ranging from 10-30% off) generally apply to standard items but intentionally skip new releases to maintain premium pricing on high-demand products. To check if a code works on a specific item, simply add the item to your cart and attempt to apply the code—if the item is excluded, you'll receive a notification that the code cannot be applied. Pro tip: Wait 1-2 weeks after a product release for codes to potentially expand their eligibility, or look for bundle deals on gear.xbox.com for indirect savings on new items.

How can I tell if an Xbox Gear Shop promo code has expired or reached its usage limit?

Xbox Gear Shop will display messages like "Code expired" or "Usage limit reached" at checkout if a promo code is no longer valid. Codes typically have daily usage caps and expire after specific campaign periods end. To check a code's status before attempting checkout: 1. Look for "Last Used" or "Last Verified" dates on coupon sites 2. Test the code directly at checkout 3. Search online for recent success reports using that specific code Many promotional codes have limited uses per day, and high-demand codes can reach their limits quickly during peak shopping periods. Pro tip: Subscribe to the Xbox Gear Shop newsletter for access to fresh codes—the 10% new member discount codes rarely hit their usage limits early in the day.

Where exactly do I enter promo codes on the Xbox Gear Shop mobile checkout page?

On the Xbox Gear Shop mobile checkout page, look for the text link labeled "Add a gift card, promo code, or gift certificate" located below the order summary. Tap this link to expand the field where you can enter your code. This field is often collapsed by default on smaller screens, making it easy to miss. To apply a promo code during mobile checkout: 1. Add items to your cart and proceed to checkout 2. Scroll down to the order subtotal section 3. Tap the "Add a gift card, promo code, or gift certificate" link 4. Enter or paste your code and tap Apply Pro tip: If you're having trouble locating the promo code field on mobile, switch to the desktop site view in your mobile browser for a larger, more comprehensive checkout interface.

Xbox Gear Shop Promo Codes & Coupons February 2026

Today's verified Xbox Gear Shop coupons

SimplyCodes users · 2023-05-17T12:37:32.000Z

30% Off Spring Sale Collection at Xbox Gear Shop

28 Promo Codes

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Top Verified Code: 15% Off

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2,196 Competitor Deals

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Last Checked: 1hr ago

Today's Xbox Gear Shop promo codes & verification report

15% off

Code

VerifiedVerified

15% Off Select Items at Xbox Gear Shop w/Code

Last used: 21d ago

Uses today: 5

Health: 69%

See 62 code verifications

About this code

Total uses: 1,101

Verifications: 62

Last Used: 21d ago

Verification activity

ShrewdAce79357 months ago

On Jul 7, 2025, user ShrewdAce7935 reported discount code XBOX15 as working successfully.

CodeSaver43731 year ago

On Feb 11, 2025, user CodeSaver4373 reported discount code XBOX15 as working successfully.

MANTEQUILLA_MAVESA1 year ago

On Nov 24, 2024, user MANTEQUILLA_MAVESA reported discount code XBOX15 as working successfully.

Detail

Everything you need to know about this code

Last successfully used: Jul 29, 2025

Code facts

This code provides a discount of 15% off the user's purchase

Code restrictions

This code is only valid on select items

How this works

This is a special promotional offer. To get this deal, click the "View Code" button to go to the merchant's page, where you will find the specific code.

Top pick

10% off

Code

VerifiedVerified

10% Off Xbox Controller Alarm Clock at Xbox Gear Shop w/Code

Last used: 3d ago

Uses today: 1

Health: 69%

NB

See 79 code verifications