FAQs

Question 1

Why does my JOI AI promo code say 'Code not applicable' at checkout even though my cart is over $50?

Accepted Answer

JOI AI promo codes showing "Code not applicable" even with a cart over $50 typically happens for several specific reasons. Most commonly, the code may exclude sale items, bundles, or starter kits that are in your cart.

Common reasons for this error include:
- Your cart contains items on sale or special promotion
- You're trying to use the code on Subscribe & Save items
- The code doesn't stack with ongoing sales events
- The promo code has merchant-specific restrictions

To fix this issue:

1. Remove any sale items or subscription products from your cart
2. Verify your cart subtotal meets the minimum requirement (excluding tax and shipping)
3. Clear your browser cache and cookies
4. Enter the code exactly as shown in the dedicated promo code field at checkout
5. Try using a recently verified code from SimplyCodes

Pro tip: For maximum savings, shop non-sale items during off-peak hours and combine with JOI Rewards for additional cashback, which can boost your total savings by 10% or more.

Question 2

How do I fix the JOI AI error 'Promo code expired' or 'Invalid code' when trying 15% or 25% off sitewide deals?

Accepted Answer

When you encounter "Promo code expired" or "Invalid code" errors with JOI AI's 15% or 25% sitewide deals, it's usually because the code has reached its usage limit or has expired. Many JOI AI promotional codes are single-use or limited to a certain number of redemptions.

Here's how to resolve this issue:

1. Get the latest verified codes from SimplyCodes, which tracks active JOI AI promotions daily
2. Try using your browser's incognito/private mode to avoid cookie-related issues
3. Apply the code in the designated promo box before proceeding to payment
4. If one code fails, try another recently verified code
5. Attempt your purchase during mid-week rather than weekends when code usage typically spikes

Pro tip: Before checkout, check the code health rating on SimplyCodes—codes with 95%+ success rates typically work on the first try for sitewide deals.

Question 3

Can I use a JOI AI discount code on subscriptions, or does it only work for one-time purchases?

Accepted Answer

JOI AI discount codes typically apply to one-time purchases rather than directly to subscription plans. However, you can often stack these discounts with the built-in Subscribe & Save discount (usually 10%) for maximum savings.

Here's how to make the most of JOI AI discounts with subscriptions:

1. Select the Subscribe & Save option for eligible products
2. Add at least one one-time purchase item to your cart
3. Enter your promo code at checkout
4. Confirm that both discounts appear in your order total

Note that while the promo code will apply to your initial order, it won't carry over to subsequent subscription renewals, which will continue at the standard Subscribe & Save discount rate.

Pro tip: Bundle one-time purchase items with your first subscription order to maximize your savings—combining a 25% promo code with the 10% subscription discount can result in over 30% total savings.

Question 4

What's the minimum order value for JOI AI 10% off codes, and why isn't the discount applying if I meet it?

Accepted Answer

JOI AI 10% off codes typically don't have a stated minimum order value, but the discount may still fail to apply for several reasons even when you think you've met all requirements.

Common issues preventing code application include:

- Your cart contains excluded items like sale products or starter kits
- Tax and shipping costs are being counted toward your perceived minimum
- Browser caching issues are preventing proper code application
- The code has reached its usage limit or expired

To resolve this issue:

1. Ensure your cart contains only regular-priced items
2. Click "Apply" after entering the code in the checkout promo field
3. Refresh your browser page if the discount doesn't appear
4. Try a different verified code from a reliable source like SimplyCodes

Pro tip: Test 10% codes on a single full-price item first to confirm they're working, then add more items to your cart to maximize your savings.