Lock Sets Only operates without any promotional codes or loyalty program: SimplyCodes tracks 0 active and 0 historical codes for the retailer across the past two years, alongside 42 active competitor codes for alternative door-hardware brands. Two policies define the real financial risk here: a 25% restocking fee on returns and a 48-hour window to report shipping damage or shortages. Preventing those fees, not chasing a discount, is where a Lock Sets Only shopper actually protects money.
Schlage, Kwikset, Lock Depot, and National Lock Supply Give Lock Sets Only Shoppers Discount-Eligible Alternatives
Schlage and Kwikset manufacture the same categories of deadbolts, entry sets, and door levers that Lock Sets Only distributes, while Lock Depot and National Lock Supply operate as competing online hardware distributors at comparable price tiers. Because Lock Sets Only issues no coupons of its own, these four brands are the practical route to a direct discount on equivalent door hardware. SimplyCodes tracks 42 active competitor codes across these alternatives, including sitewide promotions for the major lock manufacturers. If your project is not tied to a specific proprietary Lock Sets Only SKU, matching your door specifications to a Schlage or Kwikset equivalent lets you claim a coded discount that Lock Sets Only itself will never offer.
The 25% Restocking Fee Makes Correct Measurements the Highest-Value Step Before Ordering
Lock Sets Only charges a 25% restocking fee on returned items, and original shipping charges are completely non-refundable, according to the retailer's official return policy. On door hardware, that fee erases a meaningful share of any order the moment a return becomes necessary, which makes measuring correctly the single most direct way to protect your money at this merchant. Confirm your door thickness, backset, and bore hole compatibility against the product specifications before you place the order, since a mismatched lockset is the most common reason a return gets triggered here.
If a return is unavoidable, the process runs on two separate deadlines. You must email info@locksetsonly.com to request a Return Goods Authorization (RGA#) within 30 days of your order date. Once the RGA# is issued, it stays valid for only 10 days, and you are responsible for arranging and paying for return shipping. Missing either window forfeits the return entirely, so the return request should go out the moment you decide the hardware will not work.
Report Shipping Damage Within 48 Hours or Absorb the Replacement Cost Yourself
Lock Sets Only requires all claims for missing items, shortages, or shipping damage to be reported within 48 hours of the delivery scan, according to the retailer's official shipping policy. That window is far tighter than the multi-day inspection periods common with many hardware sellers, and once it closes, replacement parts and damaged goods become your out-of-pocket expense. Open and inspect every box the same day it arrives, and document any shortage or breakage before the 48-hour mark passes.
Refusing delivery is not a viable shortcut for returning an order. A refused shipment automatically incurs a 25% return service fee plus the cost of return shipping, both deducted from your refund, according to Lock Sets Only's shipping policy. Between the refusal penalty and the standard restocking fee, sending hardware back the wrong way can cost a quarter of the order value twice over, so any return should route through the RGA# process rather than a refused package.