PrestaShop Promo Codes & Coupons September 2025

If your PrestaShop promo code isn’t working at checkout, it’s usually due to restrictions on the code, an expired validity period, or a mismatch with your cart contents.

Common error messages include “This voucher does not exist,” “You cannot use this voucher,” or “The voucher is not applicable to your cart.” These typically occur if the code is expired, has already been used, or doesn’t meet the minimum cart requirements. PrestaShop merchants often set rules such as usage limits, date ranges, or product/category restrictions that can prevent a code from applying. Double-check that your cart meets all the conditions set for the promo code, such as minimum spend, eligible products, and valid dates. If you’re still having trouble, try removing and re-adding items to your cart, or clear your browser cache.

Pro tip: Always review the promo code’s terms and conditions—especially expiry dates and product exclusions—before checking out to avoid last-minute surprises.

If your PrestaShop promo code is accepted as valid but no discount appears, it’s likely due to hidden restrictions or conflicting cart rules.

This scenario often happens when the code is technically valid but your cart doesn’t meet all the conditions—like minimum order value, eligible products, or customer group restrictions. Sometimes, PrestaShop’s cart rules have priorities, and a higher-priority rule may override your code, preventing the discount from showing. Check for any messages in the cart summary or checkout page that explain why the discount wasn’t applied. Review the code’s requirements and ensure your cart matches them exactly.

Pro tip: If the discount still doesn’t show, try removing other discounts or vouchers from your cart—PrestaShop often limits you to one active promotion per order.

PrestaShop generally does not allow stacking of promo codes; only one code can be used per order unless the merchant has specifically enabled cumulative cart rules.

Most merchants configure cart rules so that only one voucher or promo code can be applied at a time, and if you try to enter a second code, you’ll see an error or the previous code will be removed. Some advanced setups may allow stacking, but this is rare and must be explicitly enabled in the admin panel. Always check the cart summary to see which code is active before completing your purchase.

Pro tip: If you have multiple codes, use the one with the highest value or best benefit for your order.

Yes, PrestaShop promo codes often have product or category restrictions set by the merchant.

When creating a cart rule, merchants can specify which products, categories, or even brands the code applies to. If your cart contains ineligible items, the code won’t work, or the discount will only apply to qualifying products. You’ll typically see a message like “This voucher is not applicable to your cart” if you try to use a code on restricted items.

Pro tip: Always check the promo code’s details or ask customer support if you’re unsure which products are eligible before finalizing your order.

If the promo code field disappears during checkout, it’s usually due to cart rule settings or theme customizations that hide the field under certain conditions.

Some PrestaShop themes or modules hide the voucher field if your cart doesn’t meet the minimum requirements for any active promo codes, or if a code is automatically applied. To fix this, make sure your cart meets all conditions for the code, and check if a discount has already been applied automatically. If not, try switching to a default theme or disabling custom modules to see if the field reappears.

Pro tip: If the field is missing, try accessing your cart from a different device or browser, or contact the merchant for assistance—they may need to adjust their theme or cart rule settings.

If nothing happens after entering your code, it’s often due to JavaScript errors, browser issues, or unmet cart rule conditions.

Common causes include browser cache problems, disabled JavaScript, or conflicts with other cart rules. First, refresh the page and try again. If the issue persists, clear your browser cache, disable browser extensions, or try a different browser. Double-check that your cart meets all the code’s requirements, and look for any error messages in the cart summary.

Pro tip: If you still can’t apply the code, contact customer support with details about your cart and the code—they can check for technical issues or adjust your order manually.

A blank error or no feedback after entering a code usually points to a JavaScript conflict, theme issue, or a bug in the PrestaShop version.

This issue has been reported by users, especially after updates or with certain custom themes. First, try refreshing the page, clearing your browser cache, or switching browsers. If the problem persists, it may be a compatibility issue with your theme or a module. Merchants should check their browser console for JavaScript errors and ensure all modules are updated. If you’re a customer, report the issue to the merchant so they can escalate it to their developer or PrestaShop support.

Pro tip: Take a screenshot of the issue and note your browser version—this helps support teams diagnose and resolve the problem faster.

If your vouchers or coupons aren’t showing in your account or aren’t applied automatically, it’s likely due to cart rule settings, customer group restrictions, or expired codes.

PrestaShop allows merchants to set whether vouchers are visible in customer accounts and if they’re auto-applied when conditions are met. If you don’t see your voucher, check if it’s expired, already used, or restricted to certain customer groups. Sometimes, vouchers are set to apply only when specific products are in the cart. To troubleshoot, review your account’s “Vouchers” section, ensure your cart matches the voucher’s conditions, and check for any notifications in your account dashboard.

Pro tip: If you believe you should have a voucher but don’t see it, contact customer service with your order details—they can verify eligibility and manually apply the discount if needed.

PrestaShop may occasionally offer discount codes, but currently, there are none available. However, customers can still save money by taking advantage of other promotional offers or sales available on the website, or by using credit card points to make purchases.

On average, PrestaShop provides 0.6 discount coupons each month. Based on historical data, the average time between PrestaShop coupon releases is approximately 50 days. However, this is subject to change and may depend on various factors such as seasonal promotions, product launches, or other marketing initiatives. To stay informed about upcoming discounts and promotions, we recommend checking PrestaShop website regularly, subscribing to their email newsletter, and following them on social media.

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On average, PrestaShop offers 0.6 coupon codes per month.

As of Sep 11, 2025, it does not appear that PrestaShop has discounts for Black Friday or Cyber Monday. We regularly check for PrestaShop's Black Friday and Cyber Monday discounts, so be sure to check back on this page to find the latest cyber week deals.