Step Promo Codes & Coupons February 2026

The "Invalid promo code" error on Step often occurs due to several common issues, even when the code appears to be copied correctly. This typically happens because of hidden characters from copying, browser cache issues, or the code being restricted to first-time orders or specific customers.

Step promo codes have strict redemption rules such as customer limits or first-order eligibility. Many users report that copying codes from emails can inadvertently add spaces, triggering the invalid code error. Other common scenarios include expired codes, usage limits being reached, or your cart not qualifying for the promotion.

To fix this issue:

1. Clear your browser cache and cookies or try using incognito mode.
2. Type the code manually (e.g., WELCOM15) instead of copying and pasting.
3. Verify your cart meets any minimum purchase requirements or first-order status via the Step app.

Pro tip: Disable browser extensions like Honey before checkout, as they can sometimes interfere with Step's promo code system.

On Step's mobile app, you should tap "Add Promo" under the payment summary before confirming your purchase. If this field isn't visible, it might be due to app glitches or outdated versions.

The Step app checkout process is similar to the web version, but sometimes experiences display issues on older iOS or Android versions. Some users note that the promo field appears after adding direct deposit setup, especially for bonus codes.

If you can't see the promo code field:

1. Go to your cart, proceed to payment, and scroll down to look for "Promo Code" or "Rewards."
2. If the field is absent, try logging out and back in, or switch to the web version via step.com.
3. Enter your code (remember it's case-sensitive) and hit apply.

Pro tip: Try using the Chrome app for mobile checkout—Step promo codes tend to work more reliably there compared to other mobile browsers.

The "already claimed" error means either the promo code has reached its maximum redemption limit (for example, limited to 50 total uses) or you've previously used this code on your account. Step ties codes to specific user profiles and tracks usage.

This error is common with referral bonuses like $10 signup offers. Users typically report seeing this message after attempting to use a code more than once with the same email address, even when trying from different devices.

Unfortunately, there's no way to reverse this—you'll need to obtain a new code from step.com or promotional emails.

Pro tip: Check your email history for fresh codes, as Step frequently refreshes promotions, especially those targeting younger users.

Codes show as "expired" if they're past their set expiration date, have reached their maximum redemption limit, or your cart doesn't meet minimum requirements, even if the code is still listed as active on coupon sites.

Step enforces expiration dates strictly. Users often encounter this mid-checkout if a promotion ended at midnight UTC or if the code excludes certain items you're trying to purchase.

To resolve this:

1. Confirm the expiration date on the original promotional email against today's date.
2. Try creating a new cart that meets any minimum purchase requirements (e.g., $20+).
3. Contact Step support via the app's chat feature for clarification.

Pro tip: Shop on Fridays when Step typically releases fresh promotional codes, avoiding weekend expirations.

No, Step only allows one promo code per order. Their system restricts stacking multiple codes or combining them with other direct discounts.

Users often try to combine referral codes with signup bonuses but encounter errors. While the underlying system technically supports multiple discounts, Step enforces a one-code policy for simplicity.

There's no workaround for this limitation—you'll need to choose the code that offers the highest value for your purchase.

Pro tip: For maximum savings on your first Step setup, combine your chosen promo code with a direct deposit bonus if available.

Yes, Step promo codes are case-sensitive. For example, "WELCOM15" will work, but "welcom15" will fail due to the exact-match validation system Step uses.

This is a common error caused by auto-correct features on mobile devices. App users report that using uppercase exactly as shown in promotional emails works best.

To avoid this issue, either copy-paste the code exactly as provided or type it in uppercase.

Pro tip: Enable caps lock when manually entering codes to save time and prevent re-entry errors, especially on mobile devices.

Usually no—Step promo codes typically exclude sale and clearance items. These codes generally apply only to full-price items or specific offerings like first-time orders.

User experiences indicate that even substantial discounts (like 60% off) often skip already marked-down banking fees or services. Always check the terms in the promotional email for specific exclusions.

Pro tip: Test your code on a cart with full-price items first; Step usually clarifies exclusions in the code pop-up during checkout.

Your discount may fail to apply if your cart doesn't meet the minimum purchase amount, contains ineligible products, or involves proration during subscription updates. Step's system skips applying discounts when no qualifying items are detected.

The checkout process re-validates eligibility at the payment stage. Users sometimes see a $0 discount applied on carts below the minimum threshold or after completing direct deposit setup.

To resolve this:

1. Review your cart to ensure it meets any minimum purchase requirements (e.g., $10+).
2. Try removing and re-adding items to refresh the cart.
3. Proceed to the payment summary to see if the discount appears.

Pro tip: Take a screenshot of your cart before applying the code—this can help support verify your eligibility if you need to contact them.

Yes, many Step promo codes require a minimum purchase amount, typically between $10-$20, which is verified at redemption during the initial payment process.

This requirement commonly applies to first-time orders and signup bonuses. Users often encounter errors when trying to apply codes to very small cart values. The specific minimum varies by promotion (for example, $50 off bonuses may require setting up direct deposit).

Pro tip: Adding direct deposit setup to your account can sometimes waive minimum purchase requirements for certain bonus offers, especially the $50 signup incentives.

Promo codes typically apply only to the initial subscription payment but not to updates, prorations, or recurring invoices due to system limitations.

For Step banking subscriptions (including trial offers), discounts generally apply to the first payment only and cannot be reused on renewals. Users can confirm this through the app's subscription details.

Pro tip: Apply your promo code before a trial period ends to secure a perpetual discount, assuming the code doesn't have an expiration date.

No, Step promo codes discount products and subscriptions only, never shipping costs. Their system specifically excludes shipping charges from discount calculations.

While there are occasional free shipping promotions, these are clearly specified in the terms and are separate from standard product discount codes.

Pro tip: Consider stacking your promo code with direct deposit setup, which can provide fee waivers that effectively cover the equivalent of shipping costs.

Your discount may disappear at the payment step if final cart changes trigger re-validation. This can happen due to tax calculations, prorations, adding ineligible items, or browser refreshes that cause the checkout system to recalculate.

Step users commonly report this issue when switching between apps or after payment failures. Unfortunately, there's typically no way to recover the discount once it's been removed.

To prevent this:

1. Avoid backtracking in the checkout process after applying your code.
2. Re-add your code if necessary.
3. Avoid making cart edits after applying the discount.

Pro tip: Complete your purchase in a single session—using multiple tabs or switching between devices can cause the discount to disappear.

Step occasionally issues discount codes to shoppers. In the past month, they have launched 2 new promo coupons. While the availability of these codes may vary, customers should regularly check Step website or sign up for their email newsletter to stay informed about new discounts.

On average, Step provides 0.7 discount coupons each month. Based on historical data, the average time between Step coupon releases is approximately 43 days. However, this is subject to change and may depend on various factors such as seasonal promotions, product launches, or other marketing initiatives. To stay informed about upcoming discounts and promotions, we recommend checking Step website regularly, subscribing to their email newsletter, and following them on social media.

SimplyCodes is the #1 provider of discount codes for your favorite retailers, such as Step. As the only crowdsourced platform for coupon codes, we have all the latest and accurate codes for over 200,000 stores. Save time and avoid expired codes by checking SimplyCodes for the latest Step discount codes.

On average, Step offers 0.7 coupon codes per month. As of today, Step has 1 active coupons and offers.

As of Feb 15, 2026, it does not appear that Step has discounts for Black Friday or Cyber Monday. We regularly check for Step's Black Friday and Cyber Monday discounts, so be sure to check back on this page to find the latest cyber week deals.