TOMS Promo Codes & Coupons October 2026

If the FAM25 code isn’t working at TOMS checkout, first double-check that you’ve entered it correctly and that your cart meets all the promotion’s requirements. The FAM25 code is valid for the Friends & Family Sale through May 21, 2025, at 11:59 pm PT, but exclusions apply and not all items may be eligible.

Common scenarios where users see errors include:

• Entering the code after the expiration date or before the sale starts
• Applying the code to excluded items (like select collaborations or sale items)
• Using the code on previously purchased merchandise or in-store purchases (it’s online-only)
• Typing errors or extra spaces in the code field

Step-by-step solution:

1. Confirm the code is spelled exactly as “FAM25” (all caps, no spaces).
2. Check the promotion’s end date and that you’re shopping within the valid window.
3. Review your cart for any excluded products—look for “exclusions apply” messages.
4. Try clearing your browser cache or switching browsers if the code still won’t apply.
5. If issues persist, contact TOMS customer service for help.

Pro tip: Always review the promo’s terms on the TOMS promotions page before checking out to avoid last-minute surprises and ensure your items qualify.

No, TOMS does not allow stacking of promo codes, so you can only use one code per order. If you try to enter both the newsletter 10% code and the FAM25 Friends & Family code, the system will only apply one, usually the last one entered, and you’ll see a message indicating that only one promo code can be used.

TOMS’ checkout system is designed to prevent combining discounts, which is a common restriction for most major sales and welcome offers. This means you’ll need to choose the code that gives you the best deal for your order.

Pro tip: For the biggest savings, use the higher-value code (like FAM25 for 25% off) and save your 10% welcome code for a future purchase.

When you see “exclusions apply” at checkout, it means some items in your cart aren’t eligible for the promo code. TOMS often excludes certain products from sitewide promotions, such as limited editions, collaborations, or already discounted merchandise.

This message typically appears:

• If your cart contains excluded items
• When trying to use a code on sale or clearance products
• If the code is region-specific and you’re shopping from a different country

Step-by-step solution:

1. Check the promo’s terms for a list of excluded items.
2. Remove any ineligible products from your cart.
3. Reapply the code to see if the discount now works.

Pro tip: Always check the fine print on the TOMS promo page for a full list of exclusions before finalizing your order.

The current TOMS Friends & Family sale ends on May 21, 2025, at 11:59 pm PT. As long as you complete your order before this deadline, the FAM25 code should still work—just make sure your cart meets all eligibility requirements.

Keep in mind:

• The code will not work after the deadline, even if items are still in your cart.
• High traffic near the end of a sale can sometimes slow down checkout, so don’t wait until the last minute.
• If you encounter technical issues right before the deadline, TOMS customer service may not be able to honor the code after it expires.

Pro tip: Aim to place your order at least 30 minutes before the sale ends to avoid last-second technical glitches or time zone confusion.

Most TOMS promo codes, including FAM25, are only valid on the US website (toms.com/en-us) and may not apply to international orders. If you’re shopping from outside the US, you may see an error or the code may not be accepted at checkout.

Key details:

• TOMS often restricts codes to specific regional sites.
• Some promotions may have international equivalents, but codes are rarely transferable between regions.
• Shipping and currency differences can also affect code eligibility.

Pro tip: Always check the TOMS site for your country and look for local promotions or codes specifically listed for your region.

If your TOMS promo code isn’t working, it’s likely due to one of these reasons:

• The code has expired or isn’t active yet
• Your cart contains excluded items (like collaborations or sale items)
• You’re trying to use more than one code at once
• The code is region-specific and you’re on the wrong TOMS site
• You’ve already used the code on a previous order

TOMS frequently displays error messages like “Code not valid on selected items” or “Exclusions apply” when these issues occur.

Step-by-step solution:

1. Double-check the code’s validity dates and terms.
2. Remove any ineligible items from your cart.
3. Make sure you’re shopping on the correct regional site.
4. Enter only one promo code per order.

Pro tip: Bookmark the TOMS promotions page to stay updated on current codes, their terms, and any new restrictions.

No, TOMS does not allow stacking of multiple promo codes on a single order. Their checkout system will only accept one code at a time, and entering a new code will override any previous one.

This is a standard policy for TOMS and is enforced automatically at checkout. Attempting to stack codes will result in an error or a message stating that only one code can be used per order.

Pro tip: Compare available codes and use the one that gives you the greatest discount for your current purchase—save others for future orders.